Under the direction of the Director of Sales, this position will promote Fresno/Clovis as a destination of choice for meetings, conventions, and other markets for the specific purpose of booking hotel room night generating events. Market Fresno County as a meeting site to state, regional and national accounts via telemarketing and direct client contact; sales lead generation and follow-up; account documentation; including but not limited to: tradeshow participation, sales blitzes, association meetings/luncheons, familiarization trips; direct mail campaigns and travel.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Under the direction of the Director of Sales, continuously sell Fresno/Clovis hotels for room night generating events.
Supports a high level of customer satisfaction
Interact and establish relationships with key clients to sell Fresno/Clovis hotel properties
Maintain personal sales goal targets and ensure all are met on a monthly, quarterly, yearly basis as directed
Demonstrate an understanding of competitive markets and their current offerings
Attend industry trade shows and sales missions
Work closely with client and venue staff in servicing groups, collateral needs and special projects
Keep accurate and up to date files on all client accounts to maximize prospecting and lead generation in Simpleview database
Prepares sales leads and proposals related to convention/meeting event sales
Client and hotel side event sales
Convention center operations and bureau/center relationship
English usage, spelling, grammar, and punctuation.
Negotiating and contracting
Microsoft operating system and Office software
Customer service and business etiquette
Represent the bureau in a courteous, professional and service oriented manner
Stay educated on the latest trends within hotels and convention centers
Travel and represent the bureau both locally, nationally, and internationally
Maintain good organizational skills and multi-task in a fast paced environment
Recognize business generating opportunities that will result in sales/bookings and the ability to negotiate terms appropriately
Work independently in the absence of supervision
To work evenings, weekends, and holidays based on client and office demands
Establish, maintain, and foster positive and harmonious working relationships with co-workers and clients.
About Fresno/Clovis Convention & Visitors Bureau
The mission of the Fresno/Clovis Convention & Visitors Bureau, a destination marketing organization, is to promote the Fresno/Clovis region to all travel markets. In partnership with the hospitality industry, the Bureau generates increased visitor spending, local tax receipts and job development.