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Chattanooga Tourism Co
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About PWC Department of Parks, Recreation & Tourism
The Department of Parks, Recreation, and Tourism has a mission to create recreational and cultural experiences for a more vibrant community and envisions itself as a lead collaborator in delivering holistic solutions for community transformation. The department and its 1,400+ employees services a population of 482,000 residents across a 350 square mile area. The Department’s service portfolio includes 57 parks and facilities spread across 5,000 acres, two waterparks, four community pools, three indoor aquatic and fitness centers, three community centers, three golf courses, 50 miles of trails, 15 historic sites, and over 280 athletic fields. The Department has an operating budget of over $43 million and boasts a 40% cost recovery (70%+ for Recreation Services). The Department is currently managing nearly $40 million in capital improvement projects with exciting new investments on the horizon. In 2019, voters approved a $41 million bond referendum for new parks and trails. The Department is undergoing exciting foundational changes such as a recent update to its Comprehensive Plan and Master Plan utilizing a new Level of Service methodology rooted in equity and sets a goal to double ...County parkland acreage. In addition, the Department recently achieved national accreditation through the Commission for the Accreditation of Parks and Recreation Agencies. Recent external recognitions for the Department include the attainment of E3 status from the Virginia Environmental Excellence Program for a commitment to environmental stewardship in operations, a Gold Medal from the Virginia Department of Environmental Quality for the Neabsco Boardwalk project, and several Golden Guard awards, consistent audit scores from Ellis and Associates of exceeds for the Department’s aquatic safety program. The Department is supported by four advisory boards and two foundations. The Department is uniquely employee-centered and follows a Leadership Philosophy that believes in Leadership at all Levels. To that end, all employees are invited to participate in day-to-day problem solving, system improvement initiatives, and strategy setting. The Department believes that employees thrive when they are trusted, included, respected, and supported at all levels.
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