Here at the Philadelphia Convention & Visitors Bureau, we are excited about the return of travel and look forward to welcoming visitors from around the world back to our amazing city. The resilient, diverse, and welcoming nature of our city is what drives us forward, and it’s our talented staff that enables the PHLCVB to continually raise the bar.
We are currently searching for a National Accounts Manager – MidWest/West to join our team. This position will work remotely from a home office, but it is strongly preferred for candidates to be based in the assigned territory and will require frequent travel to Philadelphia.
The National Accounts Manager will be responsible for maintaining and actively building the corporate and association segments located in the Midwest & West (300-1,499 peak). These meetings should target the Pennsylvania Convention Center, single hotels and/or multiple-hotel business. Evaluation of your yearly room night goal will be evaluated with routine funnel meetings weekly/biweekly.
PRIMARY DUTIES AND RESPONSIBILITIES
Exhibit strong connection and/or passion for Philadelphia in order to convincingly and effectively sell this remarkable east coast destination.
Demonstrated experience in the entire sales process which encompasses generating leads to contract signature.
Strong knowledge of the competitive landscape primarily on the east coast and competing markets.
Develop a full understanding of the sales strategies, operations and goals of the Pennsylvania Convention Center.
Develop new business and increase business from existing accounts using effective direct sales activities targeting the specific market segment.
Supervise the support staff within that specific market segment.
Be active in the market, with planned events that take you into your territory as needed throughout the year. This could include tradeshows, sales calls, customer events, or coordinating a sales mission on behalf of the PHLCVB.
Be active in the Industry Organizations in your market, from professional membership to attending events to Committee/Board participation.
Participate in a comprehensive marketing and sales plan for the PHLCVB and responds to the PHLCVB’s room night goals including: competitive analysis, market segment analysis, positioning strategies and direct sales action steps.
Continuously monitor the progress towards achieving the room night objective and make adjustments and changes as market trends dictate.
Make recommendations for special promotions, incentives, and sales programs within agreed upon market segments.
Maintain contact with related supplier organizations such as partner hotels, national sales offices, and the local community to effectively utilize all resources in the direct sales discipline.
Develop and maintain active relationships with industry partners.
Flexibility to work nights and weekends on occasion.
Frequent travel required.
Perform other duties as assigned to meet business needs.
Bachelor’s degree (B.A) in related field from a four-year college or university preferred plus five or more years work experience; or equivalent combination of education and experience. Experience/client relationships in the Midwest/West preferred.
Knowledge of Philadelphia and the entire hospitality community.
Experience/client relationships in assigned territory preferred.
Excellent organizational skills, and ability to meet deadlines.
Excellent written, verbal, presentational and interpersonal skills.
Ability to prioritize and handle multiple projects simultaneously in a fast-paced environment.
Knowledge of computer software applications in word processing, spreadsheets, databases, and presentation software (MSWord, Excel, PowerPoint, Outlook, SimpleView, Microsoft Teams, OneDrive).
Ability to analyze problems, collect data, and draw valid conclusions.
The PHLCVB is an Equal Opportunity Employer. We respect and seek individuals of a diverse background and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
About PHLCVB: Our Mission
The PHLCVB creates positive economic impact across the Philadelphia region, driving job growth and promoting the health and vibrancy of our hospitality industry by marketing the destination, the Pennsylvania Convention Center and attracting overnight visitors.
Our work engages our local community, as well as culturally and ethnically diverse regional, national and international convention, sporting event and tourism customers.
Who we are
The Philadelphia Convention & Visitors Bureau (PHLCVB), a private, nonprofit membership corporation, is the official Tourism Promotion Agency for the City of Philadelphia globally and the primary sales and marketing agency for the Pennsylvania Convention Center. We are an Economic Engine for the city, creating jobs and fueling the economy by bringing meetings, conventions and travelers to Philadelphia. We are Advocates for Philadelphia and the region’s continuous transformation of infrastructure, growth of human capital and brand asset management. We are Connectors for meeting planners, conference attendees, tour operators, travelers and our members by orchestrating a symphony of resources to create great expectati...ons. We are Celebratory in our love for the City of Philadelphia, our passion for our clients and visitors and our role as ambassadors. We are Philadelphia.